Industry Solutions for Hospitality

Make Room for a Better Way to Communicate

Success in the hospitality world relies on the fundamentals – attention to detail, operating costs exceptional customer service and rapid response to guest requests. Yet today's competitive environment requires your hotel or resort to be even more efficient, productive and cost-effective to keep up and keep ahead.

Whether it's a special request for housekeeping or a special event for hotel security, your guests expect a flawless level of service and a high standard of professionalism whenever they stay at your property. How do you meet their expectations and manage staff dispersed throughout a large resort or hotel?

The Challenge

Big chain or boutique, catering to the business traveler or vacationing tourist, you compete in a highly concentrated industry, with many options on where clientele will spend their leisure and business dollars.

Differentiating your property through exceptional service is one of the most important ways you can retain customers and build loyalty. How do you give guests the experience they expect? Keep competitive while you keep operations running smoothly? And improve customer satisfaction while you reduce operational costs?

The Solution

MOTOTRBO Radios for Hospitality and Retail

Versatile and powerful, MOTOTRBO ™ is the ideal solution. Using digital technology, it combines the best of two-way radio functionality with expanded capabilities to meet your communication needs.

MOTOTRBO integrates voice and data seamlessly, offers enhanced features that are easy to use, and delivers operations-critical advantages like enhanced work order ticket management, integrated Bluetooth® and Intelligent Audio. Pick the right device for your needs from a range of different models including the ultra-thin, ultra-light SL Series. MOTOTRBO can remaster your workplace and the way people collaborate to help you achieve even greater efficiency.


MOTOTRBO Logo

Make Every Customer Interaction First Class

Whether your staff is welcoming a group at the front desk or maintaining greens on the back nine, you can keep everyone easily and seamlessly connected with MOTOTRBO™ digital two-way radios and accessories. If a guest calls about a broken air conditioner or the pool manager requests clean towels, you can create a work order ticket or send text message instructions instantly. If catering asks for banquet assistance or security signals there is an emergency, you can locate the closest employee to respond immediately.

View our range of MOTOTRBO Two-Way Radios for the Hospitality and Retail Industry

MOTOTRBO Applications

MOTOTRBO Apps

MOTOTRBO applications allow you to enhance efficiency and accountability, and improve your responsiveness to guest requests. Work order ticketing applications allow you to interface your MOTOTRBO system to your existing ticketing system – whether that’s HotSOS, SeQent or any of the other leading hospitality guest management systems. Your staff is empowered to create tickets without returning to their desks, and can track staff responses on the move. Job ticketing apps also allow you to seamlessly integrate the retail shop floor with the back warehouse or storeroom.

Voice Dispatch

Giving you centralized control of your workforce, these applications offer customizable user interfaces to allow your dispatcher to coordinate your staff efficiently and effectively. They also enhance business connectivity by allowing telephony interconnections and multi-system patching.

Work Order Management

These applications enhance efficiency and accountability in the workplace using text-based issue management software. They can be integrated with your existing work-order management solution or can be operated as an independent system.

Learn more about MOTOTRBO Applications


Broadband Push-To-Talk For Enterprise

WAVE Workgroup Communications

Smartphone Application for Broadband Push-To-Talk (PTT) Capability

Communication amongst and between groups of people is a critical part of the day-to-day operations of any organization. For some organizations, mission critical communications are inherent to the organization’s mission. This is true of organizations ranging from the military to workers on an oil rig where efficient communication can be the difference between success and failure – and between life and death.

Unfortunately, effective seamless communication is not easily solved when different people with different communications devices on different networks, in different roles, need to be connected.

The WAVE Work Group Communications solution is a software platform and suite of applications that remove the technical barriers to secure instant communication across any IP network. WAVE’s resiliency has been tested in some of the world’s most difficult environments including battlefields, mines and the aftermath of natural disasters.

The following paper describes how WAVE creates the infrastructure required for software-based mission-critical communications. The paper provides an overview of the basic components and technologies that make up WAVE’s core platform and the suite of end-user applications.

Learn more about WAVE Workgroup Communications